Shipping Policy
Effective Date: January 16, 2025
Address: 6255 Telegraph Rd, Erie, Michigan (MI)
Phone: (734) 224-0944
Email: info@advancerapic.com
Website: https://advancerapic.com/
Introduction
This Shipping Policy outlines the terms and conditions for shipping products purchased from [Your Company Name] (“we,” “us,” or “our”) through our website [Your Website URL]. By placing an order with us, you agree to the terms of this Shipping Policy.
Shipping Methods
We offer a variety of shipping methods to accommodate your needs. The specific options available will be displayed during the checkout process, and may include:
Standard Shipping: Our most economical option, typically with an estimated delivery timeframe of [Number] to [Number] business days after processing.
Expedited Shipping: A faster shipping option that aims to deliver your order within [Number] to [Number] business days after processing. This option usually comes at an additional cost.
Overnight/Next-Day Shipping: Our fastest option, designed to deliver your order by the next business day if placed before [Time]. This option incurs the highest shipping cost.
Specific Carrier Shipping: Depending on your location and order, we may use specific carriers, such as USPS, UPS, FedEx, etc. The available carriers may vary.
Freight Shipping: For large or heavy items, freight shipping may be required. This option may have different delivery times and costs.
Local Pickup: We may offer the option to pick up your order in-store or at a designated location. Please contact us to prearrange local pickup and availability.
Shipping Destinations
We currently ship to the following locations:
Domestic Shipping: [List Countries/Regions within your country]
International Shipping: [List Countries you ship to, if applicable]
We are continually evaluating shipping destinations and may add more in the future.
Shipping Costs
Shipping costs are calculated based on several factors, including:
Weight of the order: Heavier orders will generally have higher shipping costs.
Size of the package: Oversized packages may incur additional charges.
Destination: Shipping to more distant locations or remote areas may result in higher shipping fees.
Chosen shipping method: Expedited and overnight options will have higher fees than standard shipping.
Special handling: Items requiring special packaging or handling may incur additional costs.
We strive to be transparent about shipping costs, and they will be displayed at checkout before you finalize your order.
Free Shipping: From time to time, we may offer free shipping promotions on qualifying orders that meet a minimum purchase amount. Details of such promotions will be clearly posted on our website.
Order Processing
Processing Time: Orders are typically processed within [Number] to [Number] business days after payment confirmation. Processing time excludes weekends and holidays.
Order Confirmation: You will receive an order confirmation email once your order has been received and payment has been processed.
Shipping Confirmation: You will receive a shipping confirmation email with a tracking number once your order has been shipped.
Delivery Times
Estimated Delivery: Delivery times provided are estimates and may vary based on your location, shipping method, carrier delays, and other unforeseen circumstances.
Delivery Windows: Please note that we cannot guarantee an exact delivery time but provide a general window of time.
Delays: We are not responsible for delays caused by the shipping carrier or factors beyond our control, such as weather conditions, natural disasters, or peak shipping seasons.
Tracking Your Order
Tracking Number: Once your order has shipped, you will receive a tracking number that you can use to monitor your delivery status on the carrier’s website.
Tracking Updates: Please allow up to 24 hours for tracking information to appear.
Contacting Carrier: If you have issues regarding your delivery with the carrier, you must contact them directly.
Shipping Restrictions
Certain restrictions may apply to shipping, including:
P.O. Boxes: Some delivery methods may not be available for P.O. Boxes.
Remote Areas: Delivery to certain remote areas may incur additional costs and take longer to deliver.
Legal Restrictions: Certain products may have legal restrictions on where they can be shipped.
Weight Limits: Certain products may have weight limits for shipping.
Shipping Errors and Issues
If you experience issues with your delivery, please follow these steps:
Check Tracking: Verify the tracking number to see the latest delivery status.
Contact Carrier: If you have issues with your tracking, contact the delivery carrier.
Contact Us: If you have contacted the carrier and still have issues, or if your order has not arrived within the estimated time frame, contact our customer support team at [Your Email Address] or [Your Phone Number] with your order number and details of the issue.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately at [Your Email Address] or [Your Phone Number]. We will assist you in the investigation and may offer a replacement or refund, subject to our discretion and inventory availability.
Customs, Duties, and Taxes (International Orders)
For international orders, you may be responsible for any customs duties, taxes, or import fees levied by your country. These charges are not included in your order total and are the responsibility of the customer.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time. We will post any changes on our website and, if the changes are significant, we will provide a more prominent notice. Your continued use of our website after any changes constitutes your acceptance of the updated Shipping Policy.